Privacy Policy
This Privacy Policy explains how Tounz Portal (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website www.mandala4u.comlk,bnmervc (the “Service”), purchase digital products (such as downloadable mandala PDFs), upload content, or engage in instructor-led services (such as personalized audio feedback or live meetings). By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Personal Data:
When you use our Service, we may collect personal information including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Account login details (if applicable)
Usage Data:
We collect information on how the Service is accessed, including IP address, browser type, pages visited, time and date of visit, and other diagnostic data.
Uploaded Content:
When you upload your colored mandala artwork for instructor feedback, we store the file for the purpose of providing the requested service (audio explanation or live meeting). We do not claim ownership of your uploaded artwork, and we do not use it for marketing or promotional purposes without your explicit consent.
2. How We Use Your Information
We use your information to:
- Provide and deliver digital products, such as downloadable mandala PDFs.
- Deliver instructor services, including personalized audio feedback or team meeting sessions.
- Manage your account and support requests.
- Process payments and fulfill transactions.
- Send you updates about your purchases, services, or account.
- Send you promotional emails (if you opt in; you can unsubscribe at any time).
- Analyze usage trends to improve our Service.
3. Sharing Your Information
We may share your personal information with:
- Service providers (e.g., payment processors, hosting services) only as needed to run our Service.
- Legal authorities if required by law or to protect rights and safety.
- Third parties with your consent (e.g., if you opt into a promotional partnership).
We do not sell or rent your personal data or uploaded artwork to third parties.
4. Data Storage and Retention
We retain your personal information and uploaded content only as long as necessary to deliver services or meet legal obligations. Uploaded mandala files are stored securely and deleted after [insert retention period, e.g., 6 months] unless you request earlier deletion.
5. Security
Our Service is not intended for users under 13years old. We do not knowingly collect data from children under 13 years old. If we learn that a child has provided us personal data, we will delete it promptly.
6. Children’s Privacy
We implement commercially reasonable safeguards to protect your data, but no method of transmission over the Internet is 100% secure.
7. Your Rights
You have the right to access, update, or delete your personal data. To make a request, contact us at: care@mandala4u.com. You can also opt out of marketing emails by clicking “unsubscribe” in any promotional message.
8. Cookies and Tracking
We use cookies and similar technologies to enhance user experience and analyze site usage. You can adjust your browser settings to refuse cookies, but some features may not work properly.
9. Changes to This Policy
We may update this Privacy Policy as needed. We will notify you by posting the new policy on this page and updating the “Last updated” date.
10. Contact Us
If you have any questions or requests, please contact us at: